Privacy Policy

1. Introduction

We at Mishu ("we," "us," or "our") respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Service.

2. Data Collection and Processing

We are committed to safeguarding your privacy. The Service collects and processes WhatsApp messages only under the following conditions:

• Short-Term Processing: Data is always anonymized and stored only temporarily for processing before being deleted.
• Triggered Alerts Storage: Only messages that trigger an alert based on predefined moderation criteria are stored for parental/guardian review.
• Data Deletion: When a user deletes a connection, all associated data is permanently removed from our systems.
• Anonymization: Non-essential data is anonymized, and only relevant alerts are retained for a limited duration.

3. Data Protection & GDPR Compliance

We adhere to the principles of the General Data Protection Regulation (GDPR) and other relevant privacy laws:

• Lawful Basis for Processing: Data is processed based on parental/guardian consent and legitimate interest.
• Data Minimization: Only necessary data is collected and stored.
• Right to Access & Deletion: Users can request access to their data or request complete deletion at any time by contacting us.
• Security Measures: We implement industry-standard security protocols to protect stored data.

4. Third-Party Services

We do not share or sell user data to third parties. However, we may use third-party services for hosting and data processing while ensuring they comply with our privacy standards.

5. User Rights Under GDPR

As a user, you have the following rights:

• Right to Access: Request a copy of the data we process about you.
• Right to Rectification: Correct any inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data.
• Right to Restrict Processing: Limit how your data is processed.
• Right to Data Portability: Request a copy of your data in a common format.
• Right to Object: Object to data processing under certain circumstances.

To exercise any of these rights, please contact us atlegal@knesis.com.

6. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Users will be notified of any material changes via email or through the Service.

7. Contact Information

If you have any questions regarding our Privacy Policy, please contact us at:

Email: legal@knesis.com